At Fine Diamonds R Us, we are committed to delivering your precious jewellery safely, securely, and on time. Every piece is carefully packaged and shipped with the utmost care to ensure it reaches you in perfect condition.

Delivery Timeframes

• Dispatch Time: Orders are typically dispatched within 12–15 business days, as most of our jewellery is made to order or customised to your requirements.
• UK Domestic Delivery: Delivery usually takes 1 business day once dispatched.
• All domestic parcels are sent via Royal Mail Special Delivery with full insurance. A signature is required upon delivery.
• In some cases, we may ship domestic parcels via FedEx or DHL using their Express Delivery Service, which typically takes 1–2 working days.
• Ready-to-Ship items are generally dispatched on the next working day via Royal Mail Special Delivery or FedEx.
• International parcels are sent via FedEx International Priority Service or DHL International Express Service with full tracking and signature confirmation.

Tracking details will be updated on your order once it has been shipped.

Please note that delivery times may vary during peak seasons, promotional periods, or due to customs processing for international shipments.

Shipping Partners

We partner with trusted carriers such as Royal Mail, FedEx, and DHL to ensure fast, insured, and reliable delivery.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking information, allowing you to monitor your shipment in real time.

Packaging

All shipments are discreetly packaged to ensure privacy and security.

Delivery Address

Please ensure your shipping address is accurate and complete when placing your order. We are not responsible for delays or losses resulting from incorrect or incomplete address information.

Delivery Issues

If you experience any issues with your delivery—such as delays, damage, or missing packages—please contact us within 48 hours of the expected delivery date.

📧 Email: info@finediamondsrus.com

Our team will respond promptly and assist you in resolving the matter as quickly as possible.

Questions?

We’re here to help.

For any delivery-related enquiries, please contact us at:

📧 info@finediamondsrus.com 🌐 Fine Diamonds R Us